Policies

Privacy Policy

Scope: This Privacy Policy covers the treatment of personally identifiable information that we collect when you are on our web site (“Site”). This policy does not cover the treatment of personally identifiable information that may be collected by other web sites (“Third-Party Sites”) that the Durango Celtic Festival links to or is otherwise affiliated with.

Information Collection and Use: We collect personally identifiable information when you register for an account or purchase products or services. We may also collect information from your browser including browser type, browser version, browser settings, operating system, pages visited and Cookies. We use this information for general purposes such as allowing you to add products and services to your shopping cart, tailoring the content within the Site to match your interests, and ensuring that the site continues to operate properly with commonly used operating systems and browsers. 

Information Sharing and Disclosure: Durango Celtic Festival will not sell or rent your personally identifiable information to anyone. We may need to send personally identifiable information about you to other companies or people in order to provide you with a product or service you’ve requested. We may also send your personal information to others when required to do so by law.

Mailing List: The mailing list is a list that may be used by Durango Celtic Festival to sell tickets, and may be used to inform you of upcoming events and/or special promotions. You have the option of opting out of the mailing list at anytime. Regardless of whether you’ve opted out of the mailing list, Durango Celtic Festival may contact you regarding important information related to an event you’ve already purchased tickets to. This may include important information such as an event cancellation, postponement, or relocation. It may also include a question or problem related to your order or payment. Season ticket holders may also be contacted regarding annual season ticket renewals regardless of whether or not they’ve chosen to be included on the mailing list.

Cookies: Cookies are small text files that are downloaded to your computer. Cookies cannot damage your computer. Cookies, by themselves, cannot be used to identify you. Unless you’ve chosen to submit personal information to us though registration or the purchase of products and/or services, Durango Celtic Festival cannot identify you. Cookies are used to allow the smooth operation of the Site and to track your activity so that we may tailor the content of the Site to match your interests.

Security Policy:

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet.

Changes: Durango Celtic Festival may change this policy from time to time. Any changes will be posted on this Site.

Refund Policy:

Tickets are non-refundable except in the case of event cancelation or date change. If you are unable to attend an event, you may donate your ticket(s) to the Ticket Office. The ticket(s) must have been purchased through the Durango Celtic Festival Ticket Office and must be returned to the Ticket Office at least 48 priors to the performance. This amount may be eligible for a charitable contribution income tax deduction when you file your annual tax return.

 

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